What is Virtual Web Hosting ?
 Can I transfer an existing domain name to HostGarage™?
 How can I register or transfer a domain?
 Can I use my account for commercial purposes?
 Do you accept international orders?
 Do you offer dial-up Internet access?
 Do you offer Web page design services?
 What can I, and what can I not, do with my Webspace?
 Will I have unlimited access to update my pages ?
 How often do changes in the control panel get updated ?
  How can I cancel my account?
 

 What is Virtual Web Hosting ?
We specialize in Virtual Web Hosting, which means that you can find a home for your Web site on our active SGI™ Web servers and establish a presence on the Internet. We can help register your own domain name, which will become your unique address on the World Wide Web. You can set up your domain name/Web address and create e-mail addresses that use your domain (eg., www.yourwebaddress.com and user@yourwebaddress.com).  


 
 Can I transfer an existing domain name to HostGarage™?
Yes. A number of our customers have transferred domains to our service. When you place an order by telephone, be sure to specify that you are requesting a transfer and NOT a new domain.
 

 
 How can I register or transfer a domain?
There are several ways you can get a domain name (Web address) for your account. Domain names are managed by organizations called "registrars." HostGarage™ can submit a domain name registration request for you, we can submit a transfer request for you or you can register/transfer a domain name yourself.
  • HostGarage Submits a New Domain Name Registration Request for You:

    When you request that we submit your domain name registration for you (during the setup of your account), we submit your domain name registration to www.DomainTicket.com™ . We use the contact information you give us at the time of setup as the registrant (legal owner), administrator, and billing contact(s).

    Although we submit this request for you, HostGarage is NOT RESPONSIBLE for the domain's processing fees.  www.DomainTicket.com a $17.50 fee for 2 years and $8.75 for every year thereafter. Your billing contact will receive an e-mail from  www.DomainTicket.com  instructing them on how to remit payment for the domain name. Domain names not paid within 30 days are placed on hold.

    Important Notes: HostGarage is not responsible for domain names that are already registered by other organizations or registered incorrectly. We also do not perform registrations with any registrar's other than DomainTicket.com

  • HostGarage Submits a Domain Name Transfer Request for You:

    When you ask us to submit a transfer request to your registrar for you, Network Solutions sends an e-mail to your current administrative and technical contacts to confirm your domain name transfer. (To check the current contacts of your domain name, you can go to DomainTicket At least one of these contacts must confirm the request for it to be completed. The process can take between 5 -7 business days provided the contact and e-mail information is current.

    Important Note: If your domain's contact information is no longer valid, the owner of the domain must send a fax, on company letterhead, to HostGarage. The letter must indicate the owner's authorization for HostGarage to host the domain name. Please make sure to include the owner's signature. If the fax does not include all of this information, we will not be able to process the transfer. All faxes should be directed to HostGarage HOSTMASTER. Our fax number is 708.758-0305 .

    If your domain is being transferred from Worldnic or if you registered a domain name with Register.com after June 1, 1999, we need you to provide a user login/account number and password for us to transfer your account. You can e-mail this information to support@hostgarage.com

  • Register or Transfer a Domain Yourself

    You can register or transfer a domain name with a desired registrar yourself. To successfully allow the registrar to point your domain name to our Web servers, your registrar requires information about our domain name servers (DNS). Our DNS information is below:
    Primary Hostname: NS57.1AND1.COM
    Second Hostname: NS57.1AND1.COM

    To register a new domain yourself, you can go to DomainTicket

    Once your domain has been successfully registered, it takes 24-72 hours for it to be propagated throughout the Internet. (To check if the domain name is pointing to our servers, you can go to DomainTicket)

    Until that time you can use the IP address (from your welcome letter) for your account to upload and view your Web site. Once your domain name is processed, you will be able to access your site via your domain name (http://www.mydomain.com). Please note that e-mailboxes related to your domain name will not work until the domain name is correctly processed and pointed to our servers.

    If you have any further questions about your domain, you can e-mail support@hostgarage.com 


 
 Can I use my account for commercial purposes?
Yes. The World Wide Web has become one of the most efficient and cost-effective means of making information, products and services available to the users of the Internet community.
 

 
  Do you accept international orders?
Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions.
 

 
  Do you offer dial-up Internet access?
No, we are Internet Host Providers only.
 

 
 Do you offer Web page design services?
Yes. Contact support@hostgarage.com 
 

 
 What can I, and what can I not, do with my Webspace?
Anything you want.
 

 
 Will I have unlimited access to update my pages?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your Web pages on your own computer and upload files to your Web site at your leisure. 

 
 How often do changes in the control panel get updated?
When you make a change to your account from within the control panel it can take some time to update. Use the following schedule as a guide:

When you make a change on our servers using your control panel the change is made at that moment! 
 


 
How can I cancel my account?
Please contact our Special Services Department at support@hostgarage.com 

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